Shipping policy

Red Clay Beauty Wholesale Shipping Policy

Order Processing Time:

• All wholesale orders are processed within 3 weeks to ensure the freshest products for our customers.

Shipping Method:

• We use USPS Ground shipping for all wholesale orders.

Shipping Costs:

• Shipping costs will be calculated based on the weight and destination of the order and will be included in the final invoice.

Delivery Time:

• Once processed, orders typically take 3-7 business days to arrive via USPS Ground shipping, depending on the destination.

Order Tracking:

• A tracking number will be provided once your order has shipped, allowing you to monitor its progress.

International Shipping:

• Currently, we only offer shipping within the United States. For international inquiries, please contact our customer service team.

Returns and Exchanges:

• Due to the nature of our products, we do not accept returns or exchanges on wholesale orders. However, if there is an issue with your order, please contact us within 7 days of receiving your shipment, and we will work to resolve the issue promptly.

Contact Information:

• For any questions or concerns regarding your order, please reach out to our customer service team at info@redclaybeauty.com.

Thank you for choosing Red Clay Beauty. We look forward to providing you with high-quality, natural products that reflect our commitment to sustainability and excellence.